Keraton at The Plaza, a Luxury Collection Hotel, Jakarta


Jl. MH. Thamrin Kav. 15, Jakarta, Jakarta, 10350, Indonesia   •  Weather:   

Local Time Phone (+62) 21 5068 0000


Butler Service

Keraton at The Plaza is a luxury Jakarta hotel that allows all global travellers to feel in control of their stay. The Hotel Butler is on hand 24 hours a day to provide to your every need including arranging the unpacking & packing or complimentary pressing, no request is too small or unattainable no matter what the hour of the day. Butler Service ensures that unique preferences are understood and addressed flawlessly.

Unpacking & Packing Services

Upon arrival, a butler will greet you with a complimentary welcome drink and escort you to your room. Allow a butler to take care of the unpacking and storage of your luggage—so that you can simply relax and enjoy.Similarly, before you depart, simply contact the butler service to dispatch a butler to assist with gathering and folding your garments to prepare your luggage for the journey home.

Garment Pressing

Once unpacked, simply let your  butler know which garments require pressing and they will be pleased to assist, returning the garments to your wardrobe promptly.

Online Messaging Service

Access your butler at your convenience. During your stay, whether you are inside or outside the hotel, the butler service is accessible at any hour. Simply text your request to the following online messaging services and allow the butler to assist:

  1. WhatsApp : +628119527798
  3. Facebook Messenger : Keraton Gsc